eRKTM-Licence is a centralized licensing system that transacribed the current manual process into a fully computerized and improved system. It produces composite licence, whereby a single application allows you to apply for multiple licences, as well as normal licences. It enables citizen to deal with government agencies, such as municipal / city councils on any licencing matters from home, via internet without having to be present at municipal / city councils' premises.
Features
Eases and speeds up licensing application and approval process.
Keeps track of licencing documentation records.
Provides timely and accurate reports and statistic of the estimated licence fees to be collected for the coming year to aid budget planning.
Keeps track and monitors the licence fees collected.
It's a composite licencing system, which allows one licence per business premises to cover multiple type of licence.
Ability to place application online via portal.
Eliminating handwritten letters and fosters a paperless environment, which saves time. Documents will be digitalized and stored in database.
Reduces, if not eliminates personnel manual calculation.
Increases the productivity and efficiency, thus improving agency's Licencing Dept's image in its management.
Provides accurate tracking of applicants' status in terms of approval and disapproval on a real-time basis.
Ability to scan and capture licence application supporting document and applicants' photos.
Applicant can enquire payment and application status by:
Internet.
Self-checking at specially allocated terminal.
Through council counter staff.
Ability to capture and maintain the application information, such as:
Date of application.
Applicants' details, i.e. name, address, type of business, etc.
Picture.
Detailed advertisement information (i.e. size, location, nature of business, etc).
Allows batch payment entry.
Allows payment through internet ready financial institutions.
Ability to determine and fix date for interview between applicant and council officers.
Eases and speeds up the payment procedure for both customers and cashiers.
Increases the efficiency of the enforcement unit with accurate defaulter's reports. Thus, facilitates automatic generation of notices.
Produces and records all notices pertaining to renewal.
Automatic removal of unwanted licence code, which is only meant for first year, e.g. status of cover and deposit of licence.
Incorporates workflow throughout the approval process.
Generates hardcopy licence.
Incorporates the ACTS, as business rules in issuing licences / permits.
Tracks default traders / owners / developers.
Records data based on site inspection.
Lists the type of actions to be taken.
Retrieves old licences from expire date of yearly licence.
Retrieves successful applicants from database with the following:
Deposit.
Rental.
Amount paid.
Barcoded - encrypted licence with barcode for security protection.
Batch and online printing of licences and notices. Processing of licences and notices are in two different modes either by individual or batch. Range processing is either by area code or account number.
Advance Payment allows licence holders to pay in advance for up to 3 years (pre-set). Nonetheless, the licence still can be revoked, if necessary. User only need to change the validity period in the screen and the system will automatically show the expiry date and calculate the balance when printing the licence.
Online with Rates & Assessment System:
Check whether a persistent defaulter.
Arrears not settled.
Enquiry facilities - online enquiry with up-to-date information can be attained through various keys, such as:
Account number.
File number.
Applicant's name.
Company name.
Postal address.
Identification card number (new / old).
Revenue / Income code.
Area code.
Modification of particular record, such as address, company name, and personal details can be done online real-time.
Payment adjustment is only accessible by the administrators. Modification, such as changing account number, payment mode, income / revenue code, amount and date of receipt are permitted.
Security Control provides multi-level security features, such as:
Management level (Executive level).
Adinistration level.
High level user (Dept. officers).
Low level user (Operator / Data entry clerk).
GUI: User-friendly environment for an easier and effective process guidelines.
