RK Group prides itself as a leading HIGH TECHNOLOGY advocator has implemented some of the following technology to the benefit of its customers.
Networking with high speed transmission such as fibre optics.
Multiprocessor systems.
Laser scanner for data capturing.
Barcode printing using industry standard printers.
Data warehousing.
Finger print security.
Through consistent innovation to our product applications, we have successfully expanded our rangel of applications extensively to cater to national and international markets. These includes
Enterprise Resource Planning (ERP) - RKK has been in the forefront of ERP implementation in Malaysia. ERP is defined as an application, which covers a combination of Finanacial Management, Human Resources Management, Distribution/Materials Management and Manufacturing & Production System. ERP combines them all together into a single, integrated software programmes that runs off a single database that enables various departments to easily share information and communicate with each other.
Customer Relation Management (CRM) - Our CRM solutions oversee and automate all business-related processes by providing a centralized system with easy access and high availability. Our CRM solutions incorporate features specifically designed to increase enterprise efficiency in the areas of sales, marketing, customer service and support, providing management with a knowledge base of vital financial and non-financial data in market intelligence and strategic planning.
e-COMMERCE - We believe that e-Commerce will become a way of life in the future. Therefore, RK is one of the earliest to seize the challenges of e-Commerce and has developed application for B2B and B2C environments. B2B initiative allows business entities to transact electronically while B2C initiative allows business entities and consumers to transact electronically. This application helps RK clients to venture the world of e-commerce in the simplest way.
m-COMMERCE - RK is also the very first local company to develop custom-made m-Commerce applications, the unwired equivalent of e-Commerce, for its customers. Currently, it is on pilot run in Shah Alam City Council. Our team has been trained to identify m-Commerce opportunities, design an appealing factor, plan and implement the deployment of Interactive Internet in the commerce phase within each customer.
Outsourcing Services - Traditionally, customers purchase a complete system, i.e. hardware, system software and application software from RK and manage it later themselves. However, with ASP model, RK will deliver the applications and the hardware resources through Internet. Hence, its IT needs.
Payment Gateway - RK provides payment gateway that allows its customers to jump start in Internet commerce without having to fork out big initial investments. The payment gateway is linked to major banks in Malaysia.
Server Hosting - RK hosts server for its customers on 24 x 7 basis. This allows them to provide 24 hours services to their customers.
Consulting Services - RKK Professional Consulting Services ensure that our customers' information technology strategies, investment and applications achieve its intended business objectives and ROI (Return On Investments). RKK's professional services organization is composed of technology, business, content, creative and technical consultants / advisors with extensive experiences in designing, sourcing and implementing enterprise systems for our customers' specific requirements.
Managed Data Centres (Outsourcing) - RKK also provides outsourcing services to its clients.
RK products will, from time to time be updated and upgraded according to the flow of technological developments that can equip current and/or future needs that will tremendously benefit customers.
All these product innovations are done using Application Development Tools Application development tools generate software applications developed by RK Group. These tools are platform as well as database.
RK Group's strength lies in its hardworking, motivated, dedicated and capable staff bearing IT expertism that has only improved year by year since its inception 18 years ago. RK focuses on professionalism in its staff and being customer friendly, RK IT staff are professionally trained to handle any projects and circumstances that requires vigilance in delivering excellent services ensuring customer satisfaction. In addition, they have the knowledge and experience to innovate cutting edge technologies, which presents our ability and capacity enabling us to attain a mutually beneficial partnership and relationship with you.
The secret to RK Group's successful implementation of every project it undertakes lies squarely on its commitments. During implementation, it's not just how well our system works, but it's how our clients can benefit from it. Therefore, our on-site support ensure that we provide our customers ample time to learn from our technical personnel on the finer points of handling their own system and applications. This collaboration will not only help build good relationship between RK and client, it also enhances the clients' confidence in handling their daily tasks using our system.
Every business has unique needs and RK Group understands this fact well. We exploit this fact by providing unique solutions to unique needs offering a wide range of enterprise intelligent applications, which helps any organization make better decisions, increase performance and achieve their business goals. The following are eRK and mRK product series:
